Business phone system
Answer, route, and record every call, from one system
The everyday changes are yours to make. Update a greeting, adjust your opening hours, or change where incoming calls go without waiting on a support ticket. A business phone system for growing businesses.
Call recording
Keep a clear record of what was said
When a customer calls back about last week’s conversation, you can check what they asked for without relying on memory or handwritten notes. A teammate who missed the call can listen and get up to speed.
On Standard, our entry plan, CallPerfect offers automatic recording as a paid add-on, an option not available on many providers' entry plans. On Premium it is included.
See how recording worksWhat you can do
Keep customer conversations moving
Build call menus, decide where calls go, read voicemail, text customers, review important calls, and stay reachable on supported desk phones and softphone apps.
Call menus and the Visual Call-Flow Builder
When business hours change or calls need a new destination, an office manager you authorize can update the route in the Visual Call-Flow Builder without scripting or specialist phone-system training. Included on every plan.
Voicemail to email, with transcription
A customer leaves an important detail while you are busy. The message arrives in your inbox as text as well as audio, so you can read what was said instead of playing it back.
Admin portal
Manage greetings, ring groups, call routes, mailboxes, and audio from one portal. Roles control who can change what.
Business texting
A customer has a quick question that does not need another call. Send and receive texts from your business number for appointments, confirmations, and everyday conversations. Available on eligible US local numbers after SMS registration is approved.
AI call summaries Premium
Catch up on a call without replaying it. After a recorded call is transcribed, request an AI summary and review the key points in writing.
Take calls wherever you work
Stay reachable when work takes you away from your desk. Make and take business calls from supported desk phones, and from supported softphone apps for iOS, Android, Windows, macOS, and Linux.
Dependable
Built to keep working, with support behind it
Your calls keep going
CallPerfect runs on backups, so when one part has a problem another takes over and the calls keep coming through. A call that never rings is a customer you never hear from, and that is the part we hold on to.
Support that already knows your account
Open a ticket or request a callback. The most urgent issues are handled first on every plan. Every customer also has an account manager who understands their account, so your team is not explaining the setup from the beginning each time.
24/7 emergency support for service-impacting issues.
Room to grow
Grow without rebuilding your phone setup
A busy season brings more people and longer hours. Your phone setup can grow around the menus, greetings, and call routes your team already uses without rebuilding what already works.
Southern California
Prefer a hands-on setup?
Qualifying Premium accounts in our Southern California service area can add onsite installation and training. Minimum seats apply.
Contact SalesPlanning a larger rollout? Talk to our team about your needs.
Ready when you are
See how CallPerfect fits your team
Tell us how your calls work today and what you want to change. We will show you how CallPerfect handles menus, hours, and call routing, and which routine changes your team can manage from the portal.
Billing is flexible: choose monthly billing on any plan, or an annual plan that runs for a 12-month term. CallPerfect does not require a multi-year contract.